Continuum Update

September 15, 2008 at 9:56 am 2 comments

We’ve had our test database for about three working days now. It’s been fun! I found a lot of things that I didn’t realize we would need, but 422 Group has been GREAT to work with and they are so patient! Which is good, beucase I’m sort of new to all of this. Next steps are traning and workflow loading. I’m really looking forward to training, even though it will be a few weeks. In the meantime, I feel like I’m already learning a lot just by playing around and trying things out.

My only big concern is how all this will work with our incoming applications. We’ve had a TON of applications submitted! That’s good news for our office, but I don’t want to end up with a massive amount of extra data entry. That makes more work for our data-entry team who is already nervous about the new system. I guess if everyone is willing to pitch in, we’ll be in good shape.

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Entry filed under: implementation. Tags: , , .

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2 Comments Add your own

  • 1. Bradjward  |  September 15, 2008 at 10:20 am

    How has the resistance to change been in the office?

    Reply
  • 2. fcthendrix  |  September 15, 2008 at 11:51 am

    Actually, much better than I thought. So far the only negatives I have heard have been more of concern than anything else. Most of our support staff has been here over a year now so they are comfortable with our old outdated system. But now, they will all have to learn how to do basic job functions in a completely different way. Fortunately, Continuum is very intuitive without all those odd procedures our current system has.

    Thanks for the comment!

    Reply

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